One reason why Bed Bath & Beyond is currently facing financial troubles is due to their messy stores.

Bed Bath & Beyond Inc is still facing difficulty in the thriving home-goods retail sector due to their stores which are “crammed” and “devoid of inspiration,” making them “sometimes unpleasant to shop.”

The services being offered by the company is not also good since it is sometimes hard to find their sales associates.

The lines in the stores are sometimes also long which drove many customers to shop online instead.

At the stock market the company is also struggling as shown by the plummeting 19.5% shares in Thursday trading.

Bed Bath & Beyond, who sells décor, furnishings, and more, also reported a same-store sales decline of 0.6% for the fourth-quarter though earnings and sales exceeded expectations.

Neil Saunders, managing director of GlobalData Retail the management of the company needs to improve operational discipline and execution if it is to turn the tide of poor performance.”

Saunders said the company is lucky customers continue to patronize their 1,000-plus legacy stores despite the current problems the company is facing.

Moreover, some analysts said the company is also underperforming despite the fact that the home-goods retail sector is hot in the market today.